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Home Disaster Management

Recovery Assistance Point for storm-impacted communities

by Kody Cook
August 13, 2025
in Community, Disaster Management, News, NSW, Safety, Spotlight
Reading Time: 4 mins read
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Image: Merrillie/stock.adobe.com  

Image: Merrillie/stock.adobe.com  

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A Recovery Assistance Point (RAP) in Gunnedah is set to open this week, providing support to the communities affected by severe weather and rainfall in New England.  

The Gunnedah RAP will open from Thursday to Saturday offering face to face support to impacted residents, businesses and primary producers including: 

  • Help with replacing ID and personal documents such as birth and marriage certificates, Medicare card, vehicle and vessel registrations and licences, and citizenship documents 
  • Legal assistance 
  • Insurance support and guidance on claims, policy coverage, and clean-up 
  • Mental health support as recovering from a natural disaster can take a toll on mental and physical health 

Recovery Assistance Point location: 

  • Gunnedah, Salvation Army Hall, 30 Tempest Street, Gunnedah 
    • Thursday 14 August, 2pm – 6pm; Friday 15 August, 11am – 4:30pm; Saturday 16 August, 10am – 2pm. 

RA staff remain on the ground with the SES assessing impacts in key locations like Gunnedah, Narrabri, Tamworth, Uralla and Walcha as recovery operations ramp up. 

The NSW Government is working to make sure support is available to help individuals, land holders and communities get back on their feet. 

NSW Minister for Recovery and Small Business, Janelle Saffin, said that people are doing it tough in the New England, but the government is there every step of the way through recovery.  

“That’s what Recovery Assistance Points are here for, so communities can access the support and services they need to start getting back on their feet,” Saffin said.  

“We are also working closely with and support councils too to repair the infrastructure communities need to stay connected to services and each other.”  

NSW Reconstruction Authority CEO, Mal Lanyon, said that the Gunnedah Recovery Assistance Point is being established to ensure communities have access to the support they need. 

“This is a coordinated effort across local, state and federal agencies, working together to provide a one stop shop for people and businesses impacted by recent severe weather,” Lanyon said.  

“Information and access for support is currently available at nsw.gov.au/stormrecoveryupdates.” 

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